This page has answers to frequently asked questions.
You may also take a look at our online Help or the Tutorial
for a step by step guide on how to convert an idea
into a complete weaving project with BeforeWeaving.
And, please, feel free to use the Talk to Us page if you need further assistance.
| Question 1 - Why register? |
Q: | | I'd like to continue using the demo version. Why should I register? | A: | | Well, you may use BeforeWeaving's demo version forever if you wish. And it will allow you to experiment with patterns and small projects (like, for instance, small table linens or cushion covers). But registering (i.e. buying BeforeWeaving and getting a keycode) brings the following benefits to you: 1) You'll get rid of the 200x200 threads limit of the demo version. Most weaving projects require a greater number of warp ends and weft picks than the demo version 200x200 limit. 2) You'll get support to help you solve problems and answer your questions about BeforeWeaving operation. 3) You'll get a 50% discount (yes, 50%!) in future BeforeWeaving major releases. Back to Top |
Question 2 - No refund policy?!! |
Q: | | I didn't see any refund policy statement in your pages... Does it mean BeforeWeaving has no refund policy?! | A: | | Yes, you are right. BeforeWeaving has no refund policy. This is why we kindly insist to download and try BeforeWeaving before you buy it and get your keycode. The demo and registered versions are absolutely the same program. The only difference is that after you inform the keycode, the 200x200 threads limit will be removed. If the program runs in your computer, you like it, and you decide to buy it, rest assured: After you inform the keycode it will continue working and help you build great weaving projects! Back to Top |
Question 3 - How free are BeforeWeaving updates? |
Q: | | You say registered users are entitled to free upgrades within the same major release. What does that mean, exactly? | A: | | The installation package is constantly updated to include corrections and improvements applied to the program and its documentation. Using BeforeWeaving 1.00 as an example, these updates will be released as BeforeWeaving 1.01, 1.02, and so on. We call them minor releases ('01', '02', etc...) within the same major release ('1.'). A major release change would be BeforeWeaving 2.00, for instance. If you bought BeforeWeaving 1.00 your keycode will work in all minor releases ('1.01', '1.02', etc...). Just download the new installation package, install it, inform the same keycode, and you are done. Absolutely free! Back to Top |
Question 4 - Tell me about BeforeWeaving Privacy Policy... |
Q: | | I'm concerned with my personal data being stored in your server. Please tell me about your privacy policy... | A: | | The only data we store in our server is your name, your email, the product code you bought, your keycode and a little tick that tells us if you want to receive newsletters from us. BeforeWeaving will use this information to: 1) Send you newsmail about new releases and products, 2) Check for discount availability when you buy a new major release, and 3) Communicate with you in case you need support. BeforeWeaving will never give or sell this information to other organizations. Back to Top |
Question 5 - How can I update my personal data? |
Q: | | I'm changing email addresses. How can I update my personal data? | A: | | If you want to update your name, email adress or you don't want to receive newsmail from us, please use the Customer page. Back to Top |
Question 6 - How can I get my keycode? |
Q: | | I forgot my keycode. How can I recover it? | A: | | Please use the Customer page to recover your keycode(s). Back to Top |
Question 7 - Who is SWREG? |
Q: | | I never heard about SWREG... Tell me more about it. | A: | | SWREG® is the oldest online software store in the world! Please, click here to read more about SWREG. Back to Top |
Question 8 - Is SWREG secure? |
Q: | | How do I know SWREG really is a secure site? | A: | | Please, click here to learn how to check if SWREG is secure. Back to Top |
Question 9 - My program is not working. What should I do? |
Q: | | It seems my BeforeWeaving is not working properly. What should I do? | A: | | In case you experience problems with BeforeWeaving, please use the Support page if you are a registered customer or the Talk to Us page if you are trying the demo version. Back to Top |
Question 10 - Does BeforeWeaving run under Windows 95™? |
Q: | | My computer runs under Windows 95™ and I've seen other programs crash when I tried to use them. Will BeforeWeaving run smoothly in my computer? | A: | | Probably yes. BeforeWeaving was designed and developed using just standard and common Windows components. But... Windows 95™ was the first 32 bits Operating System released by Microsoft™ and some programs may experience problems runing under older versions of it. Please download, install and try to run BeforeWeaving in your computer. If it doesn't run, and you want to use BeforeWeaving then you'll have to upgrade your operating system. Back to Top |
Question 11 - What about BeforeWeaving & Windows ME™? |
Q: | | My computer runs under Windows ME™, can I run BeforeWeaving with it? | A: | | Probably yes. We didn't test BeforeWeaving under Windows ME™. But there's no reason it shouldn't work under ME. Please, feel free to download and try BeforeWeaving. It's free! Back to Top |
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